Approved Marblehead Bank Methods of Contact
Text
- The Marblehead Bank will never text you directly
- You may receive texts from Fiserv Enfact regarding debit card charge verification, from online banking regarding alerts you configured, or from Popmoney
- The texts will not include links
- See SMiShing info
Online Banking Alerts
- The Marblehead Bank may automatically email you from online banking, Bill Pay, or Popmoney, but the email will not normally include links to websites or attachments
- They may include phone numbers to call which will be (419) 798-4471
Estatement Announcement
- The Marblehead bank may email you information about the availability of your estatement
- They may include phone numbers to call which will be (419) 798-4471
Lender Communication
- The Marblehead bank may email you information about your loan process
- They may include phone numbers to call which will be (419) 732-6263
Automated Calls
- The Marblehead Bank will never ask you to enter or give account information to an automated phone system.
- You should always be suspicious of requests for personal banking information
- The Marblehead Bank does not have any robo/automated calling or texting other than debit card charge approval from Fiserv
- That number is (833) 735-1891
Direct Human Calls
- The Marblehead Bank may call you individually from approved numbers, but if you were not expecting the call, you should always call back a known number, which is listed below
- List of Approved Phone Numbers - calls from The Marblehead Bank will originate from these numbers, and you should call these numbers to verify identity
- (419) 798-4471, (419) 732-6263, (419) 798-4472
- You may receive calls from Fiserv about debit card fraud
- That number is (833) 735-1891